Cookie & Privacy Policy

Last updated: 19th December 2025

Cookie Policy

Introduction

We use cookies and similar technologies to keep our website secure and working properly. Some cookies are essential for the site to function. Others are optional and help us improve your experience.

You can choose to accept or reject optional cookies when you visit our website.

Types of Cookies We Use

Strictly Necessary Cookies
These cookies are required for the website to function securely and correctly.
Retention: Session only (deleted when the browser closes)

Performance & Analytics Cookies
These help us understand how visitors use the site so we can improve it.
Retention: Typically 14–26 months

Functional Cookies
These remember preferences to improve your experience.
Retention: Weeks to months

Marketing Cookies
These may be used to share relevant updates or offers, if enabled.
Retention: Varies

Third-Party Cookies
Some cookies are set by trusted third-party services (for example, video or analytics tools).
Retention: Controlled by the third party

Your Choices

• Accept cookies – Enables optional cookies alongside essential ones

• Reject cookies – Only essential cookies will be used

Optional cookies are only set if you actively choose “Accept.”

Withdrawing Consent

Our website platform does not currently allow cookie preferences to be changed once they have been set.

You can withdraw your consent at any time by clearing cookies in your browser settings. This will remove optional cookies and cause the cookie banner to reappear on your next visit.

Essential cookies will always remain active to keep the site secure and functional.

More Information

For more details about how we use cookies, please read this policy or contact us using the details below.

Privacy Policy

Introduction

Your trust matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or work with us.

We only collect information that is necessary to deliver our services, improve your experience, and meet our legal obligations. We never sell your data.

Who We Are

Chris Morgan Coaching is the data controller responsible for your personal data.

Information We Collect

We may collect the following information:

• Contact details (such as name, email address, phone number)

• Booking information (session dates, preferences, payment records)

• Coaching session notes (to support your progress)

• Website usage data (pages visited, interactions)

• Communications you send to us (emails, messages, feedback)

How We Use Your Information

We use your information to:

• Deliver coaching services and manage bookings

• Communicate with you about sessions, updates, or resources

• Improve our website and services

• Meet legal, accounting, and regulatory requirements

Legal Basis for Processing

We process personal data under the following lawful bases:

• Contract – To provide the services you request

• Consent – For optional communications or marketing

• Explicit consent – For coaching session notes that may include sensitive personal information

• Legal obligation – To comply with tax or regulatory requirements

• Legitimate interests – To improve services and maintain website security

Data Retention

We keep personal data only for as long as necessary.

• Contact details: up to 2 years after last contact

• Session notes: up to 2 years after last session

• Contracts and agreements: 6 years after contract ends

• Financial records: minimum 6 years (HMRC requirement)

• Website usage data: typically 14–26 months

Data is securely deleted or anonymised when no longer needed.

Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data where appropriate

• Withdraw consent for optional processing

• Request restriction or portability of your data

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Sharing Your Information

We only share your data when necessary:

• With trusted service providers (such as booking or payment systems)

• When legally required

We never sell your data or share it for unrelated marketing.

Some service providers may process data outside the UK. Where this occurs, we rely on appropriate safeguards required under UK data protection law to protect your information.

Security

We take appropriate technical and organisational measures to protect your personal data.

Coaching session notes are treated as confidential and are only accessible to the coach.

Contact Us

If you have questions about this Cookie & Privacy Policy or wish to exercise your data rights, please contact:

Email: chris@chrismorgancoaching.com
Business name: Chris Morgan Coaching
Location: United Kingdom